Business Intelligence (BI) emerged twenty years ago as a tool for decision-making. Originally used exclusively by analysts, power users, and board-level executives, it has slowly evolved into a more democratic medium as organizations have come to realize that decision-makers at all levels and in all departments need access to timely, relevant information. Today, there is an increasingly strong move towards the ‘consumerization’ of BI as people are demanding the same speed and ease-of-use from their workplace software as ubiquitous applications have delivered in their personal life.